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Privacy Policy

1. Introduction

Novalabs (“we” or “us” or “our”) we are committed to fair practices that protect and respect your privacy. We want to tell you how we use and protect your personal information. This includes informing you of your rights regarding your personal information that we hold. To make this notice easy to find, we make our policies available on every page of this website.

2. Laws, Regulations and Supervisory Authority

There are some legal bases for the processing of your personal data and we count on them to process your personal data. We use the main three bases to process your personal data: consent, contract, and legitimate interest.

Consent - your clear agreement to the processing of your personal data for a specific purpose.

Contract - the reason why the processing is necessary based on a contract you have with us, or because we have asked you to take specific steps before entering into that contract.

Legitimate Interests - the reason why the processing your data is necessary which is based on the legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.

Some applicable laws may indicate other legal grounds for the processing and when applicable we will count on such grounds.

3. Who is Nova Labs?
Nova Labs Company
Registration number: 95970
Registered address: PO Box 3436 - Madinath Khalifa North, Doha
4. Information we may collect from you

Novalabs may collect information from you because we have a legal reason (allowed by law or under contract) to collect the information, or because you have consented for us to do so for a specific purpose.

5. Information you give us

You may give us information about you with your consent, including, but not limited to:
· By filling in a form or sending us an e-mail.
· Participating in our member communities.
· Applying for a job at Novalabs & Sub product companies.
This information may be personal or related to your business or employment history. You may give us information for legal reasons, such as to enter into a contract with us, when you are buying services from us, or when you are taking a job at Novalabs

6. Information we collect about you

If you visit our website we may automatically collect information about you, for example:

  • Technical information.
  • IP addresses.
  • Information about what type of device you use to connect to our website.
  • What parts of our website you click on and how long you look at our website.
7. Information we receive from other sources

We may receive information about you if you use any of the other websites we operate, any other services we provide, or from our business partners instructed to collect information on their behalf.

We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them as part of the service we provide, or for legal reasons.

8. Why do we collect personal information?
  • To provide services to you upon your request.
  • To provide information about products or services you have shown interest in purchasing within a reasonable time afterwards.
  • To provide information to you about products or services you have purchased from us, our partners, or related products or services.
  • To employ you or consider you for employment.
  • To provide services to you under contract.
  • For legal reasons, for example, if you have entered into a contract with us.
9. What legal basis does we have for processing my information?

· We have a contract with you.
· You have given us permission to do so.
· We must provide services to a customer.
· To comply with the law.

10. How long will you keep my personal information?

Novalabs will not retain your personal information for longer than required. We will keep your personal information: · For as long as required by law.
· Until we no longer have a valid reason for keeping it.
· Until you request us to stop using it.

We may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your personal data until such time as you are no longer our customer.

11. What are the rights of me as a data subject of Novalabs

You may ask us to refrain from using your data for marketing (when you opted-in). You can opt-out from marketing by contacting via the contact form.
You can exercise the following rights by sending us by contacting via the contact form.
You have the right to access information about you, especially:

  • the categories of data;
  • the purposes of data processing;
  • third parties to whom the data disclosed;
  • how long the data will be retained and the criteria used to determine that period;
  • other rights regarding the use of your data.

You have the right to make us correct any inaccurate personal data about you.

You can object to using your personal data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior).

You have the right to the data portability of your data to another service or website. We will give you a copy of your data in a readable format so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you.

You have the right to be “forgotten”. You may ask erasing any personal data about you if it is no longer necessary for us to store the data for purposes of your use of the Platform.

You have the right to lodge a complaint regarding the use of your data by us. You can address a complaint to your national regulator.

In the context of the right to access information, we shall provide you with the information within one month of your request unless there is a justified requirement to provide such information faster. This term may be extended according to the applicable law.

12. Where we store your personal data

The personal data is collected by our company incorporated in Qatar.

Our servers are provided by hosting provider, Amazon Web Services (AWS), based out of the United States of America which participates in and has certified their compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.

The Platform contains links to third-party sites and features. The Privacy Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their sites, features or policies. Please read their privacy policies before you submit any data to them. There are the following third parties.

  • Google Analytics to analyze data and improve our services and Platform;
  • Google AdWords for marketing purposes.
13. Transfer of your personal data

In case if you reside in the EU/EEA and we offer our services or goods in your country, we would like to inform you that information we collect from you will be processed in Qatar which has not got a finding of “adequacy” from the European Union under Article 45 of the GDPR. We rely on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, we collect and transfer to Qatar personal data only: with your consent; to perform a contract with you, or to fulfill a compelling legitimate interest in a manner that does not outweigh your rights and freedoms.

We aim to apply appropriate safeguards to protect your privacy, security, your personal data and to use your personal data only consistent with your relationship with our company and the practices described in this Privacy Policy. We also enter into data processing agreements and model clauses with our vendors when applicable.

14. Contact information and Data protection officer

We welcome your comments or questions about the Privacy Policy, Terms, services, Platform. You may contact us in writing at:

NovaLabs Inc
Registration number: 95970
Registered address: PO Box 3436 - Madinath Khalifa North, Doha

15. Links to Other Websites

Our website may contain links to and from websites of our partners, suppliers and other third parties. We have no control over the content or links displayed on these sites. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for any such policies. Please check these policies, where available, before you submit any personal data to these websites.

16. Children

Wedoes not believe its website or marketing content is appealing to children, nor is it directed at children under 13. We does not knowingly collect personally identifiable data from persons under the age of 13.

17. Changes to Our Privacy Policy

We have the discretion to update this privacy policy at any time. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.

Last Updated: March 3, 2020